Aegis Corporate AdvisoryWe're here to help
Got a question about Aegis Corporate Advisory or your account? Our support team is happy to help. Reach out and we'll get back to you as soon as we can.
Before you write in
Most questions already have an answer somewhere on the site, and checking first is usually quicker than waiting on a reply.
- Frequently asked β costs, withdrawals, verification and minimums.
- How it works β what happens after you register, step by step.
- Pricing β what's free and where a cost can appear.
What to expect when you get in touch
Which channel to use
Email suits anything with a document attached β identity checks, a withdrawal query, a question about a statement. The callback form suits everything else, since most account questions get answered faster in a two-minute conversation than in four back-and-forth messages.
Outside working hours
Messages sent in the evening or on weekends are queued and answered first thing the next business day, in the order they arrived.
Details worth including
Your registered email address and roughly when the issue occurred are usually enough for us to locate the account. Never send a password, a full card number or a one-time code β nobody on our team will ever ask for them.
If something looks off
Report it the same day. Anything involving a payment you don't recognise is escalated straight away rather than joining the usual queue.
How to reach us
| Channel | Best for | Response |
|---|---|---|
| Email support β [email protected] | Account questions, verification, withdrawals | We typically respond within one business day. |
| Callback request | Anything easier to explain out loud | Support hours: MonβFri, 9:00β18:00 |
| Abuse report β /report-abuse | Impersonation, brand misuse, suspicious messages | Reviewed on receipt |